Brilliant Co-op makes major changes including self-scan tills in over 400 stores
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Following a successful trial last year, Co-op is set to install self-checkout tills to all of its stores in the Midlands next year. Self-scan checkouts already exist in some of the supermarket’s southern English stores, including London, but this will be the first time the tills will be placed in multiple shops in central England.
Co-op trialled the installation of self-scan checkouts in a store in Staffordshire last year.
Two self-scanning tills were placed in the supermarket’s Fradley branch.
Co-op stated that many shoppers enjoyed using the devices during busy periods.
Therefore, it is rolling out more in all of its stores in central England.
The branches in the Midlands include the new Co-op flagship store in Boley Park, Lichfield, which opened in November last year.
There are over 400 stores in the area, and the self-scanning checkouts will be installed in all of them.
The branches are located across 16 counties in the East and West Midlands, Yorkshire, Suffolk, Norfolk, Bedfordshire, and Cambridgeshire.
Tom Parker, the store manager at Co-op’s Fradley branch, commented on the benefits of the self-scan checkouts.
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He said: “The self-scan checkouts are enabling us to offer a different and speedier solution to our customers and members and allowing colleagues to focus more on replenishment at these busy times.
“The team has adapted really well to a big culture change and everyone has found the multi-tasking involved really easy and our service is now more efficient than ever.”
In other Co-op news, the supermarket announced last week that it will roll out recycling points in hundreds of its stores.
The new recycling system will make it easier for both staff and customers to recycle soft plastics at Co-op stores.
This is the latest move in Co-op’s bid to reduce single-use plastic and, consequently, decrease plastic pollution.
The scheme will see Co-op become the first UK shop to have fully recyclable food packaging by the end of July.
The grocer will launch recycling units for soft plastics in 1,500 of its stores this month, and a further 800 in shops by the end of November.
Shoppers will be able to recycle crisp packets, bread bags, single-use carrier bags, bags for life, lids from ready meals, yoghurt pots, and more.
Co-op customers have already shared their opinions of the scheme on social media, with many expressing their delight at the news.
One person wrote on Twitter: “Absolutely brilliant!”
Another shopper said: “That’s awesome guys.”
One person commented: “Fantastic, thank you so much.”
Another customer added: “You’re going to need a much bigger bin! But good news!”
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